Student Support – Learn 24x7

Comprehensive guidance and assistance for students at every step of their learning journey.

About Student Support

Our Student Support system is designed to assist learners in navigating their courses, resolving technical issues, understanding exam guidance, and optimizing their preparation.

✔ Personalized support for every student
✔ Fast response to queries
✔ Detailed guidance for exams & study
✔ Technical assistance for seamless learning

Support Categories

Account Management

  • How to create, update, or delete your account
  • Resetting passwords or retrieving usernames
  • Managing profile information and contact details
  • Subscription upgrade, downgrade, or cancellation

Course Assistance

  • Accessing purchased or free courses
  • Downloading e-books, PDFs, and study materials
  • Step-by-step guidance for video lectures
  • Track course progress and completion certificates

Mock Tests & Practice

  • Attempting free and paid mock tests
  • Understanding test analytics and scoring
  • Previous year papers & solutions
  • Improvement plan based on performance analysis

Technical Support

  • Troubleshooting video playback or streaming issues
  • Website navigation or loading problems
  • Compatibility issues with browsers or mobile devices
  • Submitting bug reports and receiving prompt resolution

Exam Guidance

  • Choosing the right course for your exam
  • Study roadmap and planner for exam preparation
  • Time management and daily targets
  • Exam strategy and important tips for success

Payments & Refunds

  • Understanding subscription plans and benefits
  • Payment methods and transaction safety
  • Refund process and eligibility criteria
  • Invoice, receipt, and account statements

Contact Student Support

You can reach our dedicated support team through multiple channels. We aim to respond quickly and resolve your queries effectively.

  • Email: support@learn24x7.com
  • Phone: +91 88026 99574
  • Live Chat: Available 24x7 via the website
  • Submit a ticket through this page for personalized assistance
Tip: Always provide your registered email, course name, and issue details for faster resolution.

Tips to Use Student Support Effectively

  • Explore FAQs before contacting support to save time
  • Provide screenshots for technical issues
  • Keep your account credentials ready for verification
  • Ask specific questions related to your course or exam
  • Follow up if you do not receive a timely response
  • Utilize study planners and guidance resources shared by support

Need Immediate Assistance?

Our support team is ready to help you 24x7 with all your learning and exam preparation needs.

Contact Student Support Now